SEO-Semantic-XHTML brings in a new and innovative way of customer support in the PSD to HTML Market
We, at SEO-Semantic-XHTML, have added another dimension to our already existing strong customer service. Though we have been providing 24/7 support via phone, IM, chat, we always believed support can be further improved. We understand that in the business of PSD to HTML/XHTML and CMS integration, time matters a lot. Customers want to get the instant quote on their project and move forward. In order to do that, the service provider needs to have access to the designs to analyze. Now, sending the designs over the email and waiting for the feedback is time consuming and in many cases a frustrating experience. Alternatively, you can use GoToMeeting or similar softwares, but the setup time with software installation etc could be a painful task
So, keeping that in mind, we have now added LiveLOOK, a Co Browsing application, to our site. All you need to do is to click on the button on our homepage, accept the terms and then provide us the number you see on the screen, over phone/IM/email/live chat and that’s it! You can share your screen with our technical representatives and discuss anything about the designs and your requirements with him/her. S/he will also help answer any queries you might have. After this, you will be provided accurate time and cost estimate instantly.
The Live look for Instant Screen Sharing is 100% browser based Screen Sharing and Co browsing technology, the user is not required to download or install anything. It works on all platforms like Windows, Mac, and Linux etc and with all browsers
And it doesn’t end here. We will work with you through the project life cycle and will support you during the maintenance phase of the project too. You can get in touch with our support team via any of your preferred method of communication.
At SEO-Semantic-XHTML, we believe in customer satisfaction and our latest initiative is another step in the same direction.
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